Important Information
Policies
To help make your stay at Petit Ermitage in West Hollywood as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, guest-friendly policies designed for smooth arrivals and departures.
Check-In and Check-Out
Check-in begins at 3:00 PM, and check-out is scheduled for 12:00 PM. Early arrivals and late departures depend on availability and may involve additional charges.
Age and Identification Requirements
Guests must present a valid photo ID and a credit card at check-in. A minimum age requirement may apply for room reservation and check-in, consistent with standard hotel practices.
Deposits and Payments
A security deposit may be taken at arrival to cover incidental charges or potential damages. This deposit is refundable after departure once the suite passes inspection.
Smoking and Pets
Smoking is not permitted in guest rooms or indoor spaces. The hotel maintains a strong non-smoking policy to preserve the property’s interiors. Pets are generally not permitted unless identified as service animals in accordance with applicable laws.
Cancellation Terms
Cancellation policies vary by room type and selected rate. Some rates are fully refundable until a specified deadline, while others follow a stricter non-refundable structure. Guests are encouraged to review their rate conditions prior to confirming the stay.
Additional Rules
Valet parking is available at a daily rate. Rooftop access may have guest-only restrictions, ensuring privacy and maintaining the atmosphere. The property reserves the right to limit visitor access to suites depending on time and capacity.